Examples of concerns
- Sick pay not received
- Hours changed without notice / discussion
- Incorrect salary payment
Informal advice
- Line Manager
- Divisional HR Advisor or Consultant
- Staff Side - (Union representative) | Trade Unions (sharepoint.com)
Wellbeing support
- Wellbeing Champion - Guide to Health and Wellbeing
- Occupational Health
- Employee Assistance Programme (CareFirst)
- Staff Support Service (Psychological Medicine)
- OUH staff networks
- Chaplaincy
- Staff Side - Trade Unions (sharepoint.com)
What to do next
- Talk to your Line Manager about your concerns
- Resolve your concerns informally through conversations facilitated by your Line Manager / HR
- Look at our Respectful Resolution Guides (sharepoint.com) for support on ways to resolve concerns
If your concern is not resolved
- Contact your Line Manager's Manager
- Follow the formal process set out in the Trust Resolution Procedure
Escalating a concern
Resolution (Grievance and Collective Disputes) Procedure (sharepoint.com)
- Line Manager
- Line Manager's Manager
- Directorate Manager / Matron (or equivalent)
- Divisional Director of Operations / Nursing (or equivalent)
- Divisional Director (or equivalent)
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