NHS 111
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
For less urgent health needs, contact your GP or local pharmacist in the usual way.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
For immediate, life-threatening emergencies, continue to call 999.
Information about NHS 111 - NHS website
Out of Hours
Out of Hours Services in Oxfordshire
NHS website
The NHS website has a range of health-related information about local health services, such as your nearest GP, dentist or pharmacy.
Pharmacists (chemists)
Pharmacists can choose the right medicine for you and give advice on health problems. They can help you decide if you need to see a doctor.
Minor Injuries / First Aid Units
Minor Injuries Units and First Aid Units
Minor Injuries Units (MIU) are nurse-led services which treat minor injuries such as strains, sprains and broken bones.
Specialist advice is available from local emergency departments and specialist teams when needed.
There is no need to make an appointment at an MIU.
Minor injuries include:
- Minor bumps to the head
- Sprains, broken bones, fractures and dislocated fingers
- Minor burns, cuts and bruises
- Nose bleeds
- Bites and stings
- Simple ear, nose and eye complaints such as removal of splinters
After initial treatment some people may be referred to specialist services or to a GP.
General Practitioner (GP)
Your GP offers medical advice and treatment, prescriptions and referral to a specialist or hospital where necessary.
